Shipping
All our products are securely shipped using a tracked delivery service. We offer free shipping on orders over $150AUD. No discount code is needed—free shipping will automatically apply at checkout and includes duties.
Shipping Update:
Due to an unusually high volume of orders, please allow an additional 2-3 days for your order to ship. We’re working diligently to process and dispatch orders as quickly as possible, and we appreciate your patience during this busy time.
Processing & Delivery:
- Orders are processed within 1-3 business days.
- Once shipped, you’ll receive a tracking link via email.
- Delivery times are estimates and may vary slightly.
Free Shipping Thresholds:
- World Wide: Orders over $150 AUD.
For orders below the free shipping threshold, standard rates apply:
| Region | Shipping Cost | Delivery Time |
|---|---|---|
| Australia | $9.95 AUD | 6-10 business days |
| New Zealand | $19.95 AUD | 7-14 business days |
| USA/Canada & UK | $29.95 AUD | 7-14 business days |
| Europe | $29.95 AUD | 7-14 business days |
| International | $34.95 AUD | 7-14 business days |
Important Notes:
- Orders cannot be cancelled or modified once placed.
- Orders are processed and shipped on business days (Monday-Friday, excluding public holidays).
- Orders placed over the weekend will be processed the next business day.
- During promotional periods, processing and shipping times may be longer due to high order volumes.
If your package arrives damaged, please email modefranceinfo@gmail.com within 5 business days with photos of the damage, and we’ll assist you further.